What is Custopia?

Custopia shows how well a company is aligning with their customers. Create a profile and find out where they can improve.

Interested? Order our brochure now.

Custopia is a platform of Customer Metrics AG. Custopia comprises the two measurement methods CC-Score and CI-Score - they are the world's first models for measuring customer centricity that have been empirically developed and proven. Customer Metrics AG was founded as a spin-off of the Lucerne University of Applied Sciences and Arts.

Companies that use Custopia

Die Post
Swisscom
Suva
Mibelle Group
Targobank

The Founders

Custopia Gründer Customer Metrics Founder

Prof. Jan-Erik Baars

Managing Partner and Professor at HSLU

baars@customer-metrics.io
Custopia Gründer Customer Metrics Founder

Prof. Dr. Dominik Georgi

Managing Partner and Professor at HSLU

georgi@customer-metrics.io
Custopia Gründer Customer Metrics Founder

Luc Holzach

Managing Partner

holzach@customer-metrics.io
Custopia Gründer Customer Metrics Founder

Benno Maggi

Managing Partner

maggi@customer-metrics.io

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Our experienced team is always available to provide you with fast and competent support.

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